Privacy Policy
CabHire.in
Whether you're traveling locally within Bangalore, booking a round trip, or planning long-distance travel across India, this Privacy Policy explains how your information is collected, why it is required, how it is protected, and how you can control or update it. CabHire follows transparent data-handling practices with strict security protocols to ensure a safe and worry-free booking experience.
🔹 1. Information We Collect
To offer seamless cab booking and taxi services, CabHire collects limited and relevant information, including:
- Personal Details: Your name, phone number, email ID, and optional communication preferences.
- Ride Details: Pickup and drop locations, trip date/time, cab type, service preference (local, airport, or outstation), and special instructions.
- Payment Details: Securely processed through trusted payment partners. We never store sensitive card numbers.
- Device & Technical Data: IP address, browser type, operating system, cookies, and usage behavior to improve user experience.
- Location Data: Only when needed to confirm pickups or improve routing accuracy.
🔹 2. Why We Collect Your Data
- Complete and confirm your cab booking smoothly.
- Assign drivers, share driver details, and send real-time trip updates.
- Provide 24/7 support for queries, complaints, or emergency assistance.
- Enhance website performance and booking experience.
- Send offers or promotional updates (only if you opt-in).
- Maintain legal and regulatory compliance.
🔹 3. Data Sharing (Limited & Secure)
Your data is shared only when necessary and only with authorized, verified entities:
- CabHire drivers — for completing your ride safely and efficiently.
- Secure payment gateways — for processing payments.
- Technology partners — for SMS, email notifications, or app/website improvement.
- Government authorities — only if required by law.
We avoid unnecessary exposure of your personal information at all times.
🔹 4. How We Protect Your Data
We use professional-grade security systems to safeguard your information:
- Encrypted payment processing and secure transaction handling.
- Firewall-protected servers to prevent unauthorized access.
- Limited access for staff, restricted to only essential operations.
- Regular security audits and system monitoring.
Your safety and privacy are at the core of every system we build.
🔹 5. Cookies & Tracking
CabHire uses cookies to offer a streamlined booking experience and to understand user behavior:
- Remembering your booking preferences.
- Improving website speed and performance.
- Showing relevant CabHire offers and services.
- Analyzing traffic to enhance user experience.
🔹 6. Your Rights
- Request access to the data we store about you.
- Update inaccurate or outdated information.
- Request deletion of your data where legally applicable.
- Opt out of promotional messages anytime.
- Raise concerns or questions regarding your privacy.
🔹 7. Additional Cab Usage Policies
- Outstation bookings from Bangalore include a minimum charge of 300 km per day.
- Toll, parking, and interstate permit charges are billed separately as per actuals.
- Luggage is carried at the passenger’s own risk.
Driver Batta:
- Local: Extra charges apply after 9 PM & before 6 AM.
- Outstation: Double batta applies after 10 PM.
GST (5%) applicable as per government regulations.
🔹 8. Policy Updates
CabHire may update the Privacy Policy periodically to align with new regulations or to improve transparency. Updated versions will always be available on www.cabhire.in.
🔹 9. Contact Us (24/7 Support)
Drive Your Journey — We’ll Handle the Ride
Contact Detail
- 2nd Floor, No 217, 28th Cross Road, 2nd Block, Rajajinagar, Bengaluru, Karnataka 560010
- (+91) 9900833338
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